Planted enough native plants and shrubs to remove 174 tonnes of CO2

Purchased and distributed 822 culturally relevant books to children in remote communities around Australia

Provided a weeks worth of food for 874 dogs/cats

Provided 764 people seeking asylum with groceries for a week

Provided 24,108 meals to vulnerable Australians

Protected 1451 square meters of Daintree Rainforest

Why is my balance in the negative?

Name: BrandKits
Price range: $

If the balance shows a negative amount, you do not need to make another payment. Here are some reasons why your balance may show a negative amount:

You're a new customer
The negative balance is usually your pre-payment amount when you first signed up. This amount sits on your account as a credit while waiting for your service to be connected. This amount would be covered when your first bill is generated.
You're an existing customer
If you have been a long-time customer and you see negative balance on your account, it is possible that you have overpaid your last bill or a credit has been applied on your account that is more than the actual amount due. If you want to receive this negative balance back, we can arrange a refund for you within 3-5 business days or you can leave this on your account to cover you for the next month's payment.

All Help Articles