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(Services ordered from May 2023) How can I change my mobile plan?
You can see our mobile plans here. To change your plan, follow these steps:
- Log in to your Self Care Portal
- Hover over 'Mobile', and click Active Mobile Services > View next to the service you'd like to update
- Click Change Plan and follow the prompts.
Your new plan will be effective from the start of your next month's billing cycle. In the interim, if you've run out of data, you may want to top up your data.
Please note, if you downgrade your plan, you will forfeit any data in your data bank.
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