(Services ordered from May 2023) How do I purchase an… | Goodtel
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(Services ordered from May 2023) How do I purchase an international roaming pack?

  1. Log into the Self Care Portal using your customer account number, email and password
  2. Click Mobile and click Manage next to the mobile service you wish to add an international roaming travel pack to
  3. From the Manage Menu next to the mobile number in the top left select Manage Bolt On
  4. Choose the roaming pack you would like and then Activate.

Note: After you click Activate a charge will apply to your account so please only Activate when you are ready. You can access the Self Care Portal while you are outside of Australia without incurring data charges so that you can purchase and activate international roaming packs.

You'll receive alerts when you have used about 50%, 85% and 100% of your pack inclusions.

Roaming packs will work up until 11.59PM (Sydney time) on the last day of your pack. So, if you activate at 2pm on Monday, your 5 day travel pack will cease to work at 11.59pm on Saturday. Any unused inclusions are forfeited on the expiry of your pack.

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