Help
How can I contact Goodtel?
There are heaps of ways you can contact us if you can't find what you need in our Self Care Portal.
- Live chat on our website between 9am-6pm Sydney time on weekdays. If our Goodie bot can't help you, he'll send you straight to a human
- Email hello@goodtel.com.au or submit a request through our contact form, we will get back to you between 9am-6pm Sydney time on weekdays
Or, if you need the human touch, you can call us on 1800 11 GOOD:
For technical support: 7am-12am weekdays, or 8am-8pm weekends/holidays, Sydney time
For customer service: 8:30am-6pm weekdays, Sydney time
For sales: 8:30am-6pm weekdays, or 9am-6pm weekends/holidays, Sydney time
If you're a business customer, or are interested in becoming one, you can contact us between 9am-6pm weekdays, Sydney time on either of the below lines:
(02) 9332 8200 - Sydney
(03) 8593 4403 - Melbourne
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