Good nbnᵀᴹ

nbnᵀᴹ that makes a difference

Check if nbnᵀᴹ is available

Make a good choice today. Help protect the planet and those in need with a simple switch to any Good nbnᵀᴹ plan.

Unlimited Data

Unlimited Data

All our plans come with unlimited data so any plan is a good choice.

14 Day Goodness Guarantee

14 Day Goodness Guarantee

Simply cancel within 14 days if you’re not happy with your nbnᵀᴹ connection. It’s good, guaranteed.

50% of Profits to your Selected Good Cause

50% of Profits to your Selected Good Cause

Select your Good Cause when signing up and we’ll contribute 50% of profits to help make a better world.

Choose a Plan

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Support a Good Cause

Greening Australia

Reduce your carbon footprint

The Issue

Since European settlement, over 90 million hectares of land across Australia has been cleared, threatening species and the productivity of farmlands. Climate change will only exacerbate the impact with reduced rainfall, increased temperatures, droughts and more frequent extreme weather events.

The Good

$50 can support Greening Australia to plant enough trees and shrubs to store 1 tonne of carbon dioxide

National Breast Cancer Foundation

Help fund breast cancer research

The Issue

Breast cancer is on the rise - increasing by 38% in the last 10 years alone. It is the most commonly diagnosed cancer in the country with over 3000 Australians losing their life this year. 8 women still die from breast cancer every day.

The Good

$25 can support researchers to uncover new drug targets for chemo-resistant breast cancer.

Burn Bright

Improve school kids mental wellbeing

The Issue

In Australia mental illness rates in young people are the highest they have ever been. One in four young people will be diagnosed with a mental illness during adolescence and one in five young people who are diagnosed with a mental illness will have it persist into adulthood.

The Good

$30 supports a young person to attend a Burn Bright school based wellbeing or leadership program.

sleepbus

Provide safe sleeps to vulnerable people

The Issue

On any given night in Australia, 116,000 people are homeless. 8,200 are rough sleepers; sleeping out on the street. People experiencing homelessness encounter violence, harassment and bullying.

The Good

$10 can get a person in need a safe night's sleep.

Save-A-Dog Scheme

Save a dog or cat’s life and assist in finding them loving homes

The Issue

Every year tens of thousands of healthy dogs and cats are euthanased in Australia. SADS needs your help to rescue and rehome the animals that come into their care.

The Good

$15 can feed an average sized dog or cat for a week.

HeartKids

Help sick children when they need it most

The Issue

Congenital heart disease is one of the leading causes of death of Australian babies. Eight babies are born with a heart condition in Australia every day, with 4 young lives lost each week. Congenital heart disease is the most common birth abnormality, affecting 1 in every 100 babies.

The Good

$20 can assist with items for care bags for those in hospital.

ChildFund Australia

Improve the life of a disadvantaged child

The Issue

More than 260 million children worldwide aren’t receiving a quality education. Being forced out of school and into the workforce at a young age has a profound impact on a child’s life. Child labour harms their physical and mental development, and robs them of their childhood, their education, and their potential.

The Good

$70 can give 7 children school kits.

Asylum Seeker Resource Centre

Provide help to people seeking asylum in Australia

The Issue

Families who have fled violence, war and persecution are often then stripped of their basic rights in Australia, while waiting for an outcome of their legal status. People often live this - in limbo for years. During this time, more and more people, without the right to work, become destitute.

The Good

$27 can provide a daily hot meal and food and groceries for a week.

Ready to do Good?

We get asked this a lot

  • Why should I switch to Goodtel?

    First and foremost we pride ourselves on providing a service that our customers will love. We use trusted networks that we know will provide reliable services whilst having support teams that love what they do and love helping customers. Helping is at the core of what Goodtel was created for and whether it's customers, our charity partners, the planet or those in need its what we do best. When you choose Goodtel you're combining your telco needs with your desire to do good in the world and we're confident it's a choice you'll feel good about it.

  • Can I use my existing modem or do I need a new one?
    As long as it's an nbnᵀᴹ compatible modem, in most cases yes you can. We can't guarantee every modem will work on our network but our technical team will do their best to get you connected. If you have already have a modem that isnt nbnᵀᴹ-ready we suggest you take it to your nearest OfficeWorks who will recycle it for you.
  • Can I change my nbnᵀᴹ plan at anytime?
    Yes you can. There is no charge to change plans.
  • How long does it take to switch to the nbnᵀᴹ?
    If there has been a previous nbnᵀᴹ connection at your premises the standard time frame is 1-5 business days and there will be no additional work required by a technician. If your address has not been connected to nbnᵀᴹ before the standard time frame can be anywhere up to 20 business days and is dependent on your nbnᵀᴹ access technology type and technician availability. Your nbnᵀᴹ access technology will determine the exact method of installation for your technician. For connections to premises that are already connected to the nbnᵀᴹ via FTTN/B or HFC technology there may be a small period of downtime when switching providers. For connections to premises that are already connected to the nbnᵀᴹ via FTTP or Fixed Wireless technology, another port on the already installed network termination device will be activated in addition to any other active ports, so there should be no downtime. For connections to premises that have not yet connected to the nbnᵀᴹ via FTTN/B or HFC technology there may be a small period of downtime when connecting. For connections to premises that have not yet connected to the nbnᵀᴹ via FTTP or Fixed Wireless technology, new infrastructure will be installed which will not interrupt your current service.
  • What's the difference between the standard modem and the upgraded modem?
    The standard modem is the Netcomm NF10WV. It includes Wifi and is perfectly suitable for most homes. You can connect up to 4 devices to it using an ethernet cable plus as many wireless devices as you need. The Netcomm NF18ACV upgraded modem offers AC1600 Wifi, which provides wireless broadcast at 2.6Ghz and 5Ghz. This provides faster data transfer between different devices in your home. It also provides a greater range of Wifi meaning it will reach further locations in your home than the standard nbnᵀᴹ modem. If your house is particularly large or you simply want, best possible performance from your home network the Netcomm NF18ACV is for you. You can purchase the upgraded modem when completing your sign up at the check out.
  • Which nbnᵀᴹ plan should I choose?
    Goodtel offers 3 different nbnᵀᴹ speed plans. nbnᵀᴹ25 is more suited to homes with 1-2 people. It provides 21 Mbps typical evening speeds. This is the entry level plan and will suit a household that doesn't need to connect to too many devices at once. nbnᵀᴹ50 is more suited to homes with 2-4 people. It provides 42 Mbps typical evening speeds. This is the good all rounder plan for families and will ensure everyone can be online at the same time whenever it's required. nbnᵀᴹ100 is more suited to homes with 4+ people. It provides 83 Mbps typical evening speeds. This is the plan for larger families to use and for those that have a regular need to upload or download large files. The above is intended to be a guide only and don't forget you can change your plan anytime with no cost for doing so. All Good nbnᵀᴹ plans are unlimited with no set up fees and no contracts.
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Good reasons to switch

Good products

Good products

From NBN broadband, trusted mobile networks and business grade services, we offer good products at a good price.

Good, guaranteed

Good, guaranteed

14 days, no questions. If it’s not good, simply cancel. We’re confident you won’t, but it’s good to know you can.

Good move

Good move

Moving to Goodtel is simple. We do the hard yards, and update you along the way.

Good service

Good service

We have speedy answer times when you need us, and get back to you when we say we will. Good as gold.

Good hands

Good hands

We’ve got 15 years experience helping build other telcos. Now it’s time to put that experience to good use.

Good made easy

Good made easy

We all want to do good, but when did you last walk an old lady across the road? It’s much easier to switch telco.

Or we can call you

Or we can call you