Good nbnᵀᴹ

Get speedy, reliable nbn and do good in your sleep.

Goodtel donates 50% of profits to a charity of your choice. So you help people in need and the environment - just by paying your internet bill.

Pick an nbnTM plan

No lock in contracts

14 day risk-free trial

$0 setup fees

Switch to Goodtel's nbnTM in days, not weeks.

Already have nbnTM? You'll be up and running within 72 hours (typically less than 90 minutes downtime). If you need it installed for the first time, our support team will be with you at every step.

  • Blazing Fast speeds

    Blazing-Fast speeds

    Up to 83Mbs

  • Unlimited data

    Unlimited data

    No excess charges

Help change the
world
by paying
your internet bill.

Goodtel isn't like other telcos. We donate 50% of profits from your nbn™ bill to a charity of your choice. So you support a cause you're passionate about - by doing something you'd do anyway.

See our good causes

"We have nothing but praise for the speed, connection, customer service and purpose of the company. I was connected to the internet within 30min! Have had no outages since switching."

  • Plan
  • Modem
  • Phone Calls
  • PICK A CHARITY
  • REVIEW ORDER

Choose a Plan

Want a modem?

Key Fact Sheet

Need to make calls?

Support a Good Cause

Burn Bright

Improve school kids mental wellbeing

The Issue

In Australia mental illness rates in young people are the highest they have ever been. One in four young people will be diagnosed with a mental illness during adolescence and one in five young people who are diagnosed with a mental illness will have it persist into adulthood.

The Good

$30 supports a young person to attend a Burn Bright school based wellbeing or leadership program.

Greening Australia

Reduce your carbon footprint

The Issue

Since European settlement, over 90 million hectares of land across Australia has been cleared, threatening species and the productivity of farmlands. Climate change will only exacerbate the impact with reduced rainfall, increased temperatures, droughts and more frequent extreme weather events.

The Good

$50 can support Greening Australia to plant enough trees and shrubs to store 1 tonne of carbon dioxide

Drought Angels

Support Aussie farming families

The Issue

The impact of the drought in Australia is almost impossible to fathom or describe. Farmers everywhere are facing desperate times and many are being left with no choice but to walk off their properties under the crippling strain of debt.

The Good

$30 could provide breakfast for a family for a week

HeartKids

Help sick children when they need it most

The Issue

Congenital heart disease is one of the leading causes of death of Australian babies. Eight babies are born with a heart condition in Australia every day, with 4 young lives lost each week. Congenital heart disease is the most common birth abnormality, affecting 1 in every 100 babies.

The Good

$20 can assist with items for care bags for those in hospital.

Asylum Seeker Resource Centre

Provide help to people seeking asylum in Australia

The Issue

Families who have fled violence, war and persecution are often then stripped of their basic rights in Australia, while waiting for an outcome of their legal status. People often live this - in limbo for years. During this time, more and more people, without the right to work, become destitute.

The Good

$27 can provide a daily hot meal and food and groceries for a week.

OzHarvest

Help free the world of waste and hunger

The Issue

Every single year across Australia, we waste $20 billion dollars worth of good food. As a nation, we produce enough food to feed 60 million people. At the same time, 5 million Aussies will struggle with getting the food they need at some point throughout the year. About a quarter of those are children.

The Good

Every single $1 donated to OzHarvest will enable them to deliver 2 meals to vulnerable Australians.

sleepbus

Provide safe sleeps to vulnerable people

The Issue

On any given night in Australia, 116,000 people are homeless. 8,200 are rough sleepers; sleeping out on the street. People experiencing homelessness encounter violence, harassment and bullying.

The Good

$10 can get a person in need a safe night's sleep.

Save-A-Dog Scheme

Save a dog or cat’s life and assist in finding them loving homes

The Issue

Every year tens of thousands of healthy dogs and cats are euthanased in Australia. SADS needs your help to rescue and rehome the animals that come into their care.

The Good

$15 can feed an average sized dog or cat for a week.

National Breast Cancer Foundation

Help fund breast cancer research

The Issue

Breast cancer is on the rise - increasing by 38% in the last 10 years alone. It is the most commonly diagnosed cancer in the country with over 3000 Australians losing their life this year. 8 women still die from breast cancer every day.

The Good

$25 can support researchers to uncover new drug targets for chemo-resistant breast cancer.

ChildFund Australia

Help provide children with food, water and education in disadvantaged communities

The Issue

More than 260 million children worldwide aren’t receiving a quality education. Being forced out of school and into the workforce at a young age has a profound impact on a child’s life. Child labour harms their physical and mental development, and robs them of their childhood, their education, and their potential.

The Good

$70 can give 7 children school kits.

Your nbnTM order

Good guarantees

Here's a few reasons why switching to Goodtel will be smooth sailing.

Good products

14 day no-risk trial

We're confident you'll love Goodtel but if you don't, simply cancel within 14 days. You'll receive a full refund.

Good products

Switch Effortlessly

Switch within 1-3 days (less than 90 mins downtime). New nbnTM installations take 1-3 weeks, maximum.

Good products

Zero contracts

Pay per month and cancel any time. You won't be locked into any contracts

Good products

Dedicated support

Our friendly support team will quickly respond to your questions or issues -7 days a week.

"The switch itself was easily the simplest and easiest telco experience I've had. You get a top quality NBN service at very competitive prices, and on top of that half of all profits go to good causes. Very highly recommended."

We get asked this a lot

  • Why should I switch to Goodtel?

    First and foremost we pride ourselves on providing a service that our customers will love. We use trusted networks that we know will provide reliable services whilst having support teams that love what they do and love helping customers. Helping is at the core of what Goodtel was created for and whether it's customers, our charity partners, the planet or those in need its what we do best. When you choose Goodtel you're combining your telco needs with your desire to do good in the world and we're confident it's a choice you'll feel good about it.

  • Can I use my existing modem or do I need a new one?

    As long as it's an nbnᵀᴹ compatible modem, in most cases yes you can. We can't guarantee every modem will work on our network but our technical team will do their best to get you connected. If you have an old modem that isnt nbnᵀᴹ-ready you can send it to us at Level 4, 80 Market St, South Melbourne, 3205 and we will arrange to have it recycled.

  • Can I change my nbnᵀᴹ plan at anytime?
    Yes you can. There is no charge to change plans.
  • How long does it take to switch to the nbnᵀᴹ?
    If there has been a previous nbnᵀᴹ connection at your premises the standard time frame is 1-5 business days and there will be no additional work required by a technician. If your address has not been connected to nbnᵀᴹ before the standard time frame can be anywhere up to 20 business days and is dependent on your nbnᵀᴹ access technology type and technician availability. Your nbnᵀᴹ access technology will determine the exact method of installation for your technician. For connections to premises that are already connected to the nbnᵀᴹ via FTTN/B or HFC technology there may be a small period of downtime when switching providers. For connections to premises that are already connected to the nbnᵀᴹ via FTTP or Fixed Wireless technology, another port on the already installed network termination device will be activated in addition to any other active ports, so there should be no downtime. For connections to premises that have not yet connected to the nbnᵀᴹ via FTTN/B or HFC technology there may be a small period of downtime when connecting. For connections to premises that have not yet connected to the nbnᵀᴹ via FTTP or Fixed Wireless technology, new infrastructure will be installed which will not interrupt your current service.
  • What's the difference between the standard modem and the upgraded modem?
    The standard modem is the Netcomm NF10WV. It includes Wifi and is perfectly suitable for most homes. You can connect up to 4 devices to it using an ethernet cable plus as many wireless devices as you need. The Netcomm NF18ACV upgraded modem offers AC1600 Wifi, which provides wireless broadcast at 2.6Ghz and 5Ghz. This provides faster data transfer between different devices in your home. It also provides a greater range of Wifi meaning it will reach further locations in your home than the standard nbnᵀᴹ modem. If your house is particularly large or you simply want, best possible performance from your home network the Netcomm NF18ACV is for you. You can purchase the upgraded modem when completing your sign up at the check out.
  • Which nbnᵀᴹ plan should I choose?
    Goodtel offers 3 different nbnᵀᴹ speed plans. nbnᵀᴹ25 is more suited to homes with 1-2 people. It provides 21 Mbps typical evening speeds. This is the entry level plan and will suit a household that doesn't need to connect to too many devices at once. nbnᵀᴹ50 is more suited to homes with 2-4 people. It provides 42 Mbps typical evening speeds. This is the good all rounder plan for families and will ensure everyone can be online at the same time whenever it's required. nbnᵀᴹ100 is more suited to homes with 4+ people. It provides 83 Mbps typical evening speeds. This is the plan for larger families to use and for those that have a regular need to upload or download large files. The above is intended to be a guide only and don't forget you can change your plan anytime with no cost for doing so. All Good nbnᵀᴹ plans are unlimited with no set up fees and no contracts.

Socially-conscious Aussies
love doing good with their
nbnTM bill.

"Nothing but praise for the speed, connection, customer service and purpose of the company."

Lucy

"We couldn't be happier with the choice we made."

Clee

"Every step of the sign-up process was a breeze, and my NBN installation was hassle free."

Jacob.B

"The product quality is exceptional with no dropouts and a reliable service."

Chris

"The speeds has been great and no drop-offs in service."

Johan

"I can recommend this great Australian business that supports a charity partner that you resonate with."

Monica

"The broadband is super speedy and works in all the rooms of my apartment."

Emma W from Melbourne

"Seamless and pain-free, thank you!"

Almo Milk from Melbourne

"The connection has been fast and consistent so far."

EBD

"Customer service has been fantastic - easy to access and attentive."

CRH from Sydney

"My nbn was installed without a hiccup and the speeds are great."

Wes from Melbourne

"Awesome service"

Darren from Perth

"Switching to Goodtel was super quick and painless."

Damien from Brisbane

"Quality and customer service is simply outstanding."

Karl

More+

Switch to Goodtel for high-speed
nbnTM with a clean conscience.

 

See our Good Causes