Cloud PBX with nbnᵀᴹ and 4G backup.
Get a Good Bill not a Bill Shock
All our plans come with unlimited local, national and calls to mobiles. Pay one low monthly cost for each user including your internet connection and the handset.
Expert Business Support
We’re experts in helping small businesses move to the nbnᵀᴹ and supporting them once there. Our support teams speak plain English and love what they do so your business can focus more on the good and less on the telco.
30 Day Goodness Guarantee
We know you’ll love the service but if it’s not good for your business return the equipment to us in the first 30 days and we’ll provide you a refund.
50% of Profits to Your Selected Good Cause
By switching to Goodtel you are combining your telco needs with your desire to do good in the world. Select your Good Cause when signing up and be proud in the knowledge that your business is helping those in need and the planet.
Advanced features as standard
Have certain calls forward to others automatically to reduce missed calls and lost business. Calls can be forwarded in several ways including based on a line being busy, unanswered, the time of day or even the specific caller’s number.
Improve communication between your team and your customers. Easily add new callers in for conversations with multiple people.
Auto attendant (IVR)
Greet your customers with a customised and professional greeting allowing them to direct their call to the right place.
Voicemail to email
Access your office voicemails whenever you need them. Voicemails are emailed directly to the user as an audio file.
Time and Location Based Routing
Have calls sent to the right place every time. Specify calls to route to individuals or teams and vary on hold messages based on the time of day. Callers can also be routed based on the location they are calling from to ensure they are talking to their nearest or best location.
Running two businesses? Get a second business telephone number without a full additional line rental. The Multiple number gives a different ring tone allowing you to distinguish which business your caller is calling into.
Have peace of mind and ensure everyone in your business has the right calling access. Call control allows you to specify what type of call each team member can make. Easily disable calls such as international and still allow access to make them via a PIN code.
Improve how calls are answered. Automatically have calls directed to the right person or allocate specific types of calls to route to individuals or teams.
Ready to do Good?
We get asked this a lot
Why should I switch to Goodtel?
First and foremost we pride ourselves on providing a service that our customers will love. We use trusted networks that we know will provide reliable services whilst having support teams that love what they do and love helping customers. Helping is at the core of what Goodtel was created for and whether it's customers, our charity partners, the planet or those in need its what we do best. When you choose Goodtel you're combining your telco needs with your desire to do good in the world and we're confident it's a choice you'll feel good about it.
Can I switch my business to Goodtel?
You certainly can. Goodtel provides a range of business internet, mobile and cloud pbx products built specially for small to medium sized businesses. Find out more by visiting www.goodtel.com.au/good-for-business
What is a Cloud PBX?
A cloud pbx is a phone system that is connected to your internet connection rather than the traditional phone network. Cloud PBX's work much in the same way as a tradtional PBX or phone system but come with a range of features to help productivity whilst offering cost savings at the same time. Goodtel's Cloud PBX allows businesses to add or remove team members easily, answer calls via a virtual receptionist, route calls based on the time of day or location of the caller plus much more.
Download our brochure or give our team a call on 1800 11 GOOD
Good reasons to switch
From NBN broadband, trusted mobile networks and business grade services, we offer good products at a good price.
14 days, no questions. If it’s not good, simply cancel. We’re confident you won’t, but it’s good to know you can.
Moving to Goodtel is simple. We do the hard yards, and update you along the way.
We have speedy answer times when you need us, and get back to you when we say we will. Good as gold.
We’ve got 15 years experience helping build other telcos. Now it’s time to put that experience to good use.
Good made easy
We all want to do good, but when did you last walk an old lady across the road? It’s much easier to switch telco.